Jelena is a true professional. Having recently purchased our dream home through Jelena it was an easy choice to ask her to sell our existing home. In both transactions we found Jelena's attention to detail, honesty and integrity to be second to none. Jelena guided us through the complexity of selling a house under lockdown conditions safely and executed an extremely good marketing plan. Jelena made the whole process effortless while achieving a premium result.
Jelena’s marketing strategy was spot on for our property and we are very grateful for all the advice and tips she gave us to ensure that it was the best it could be during the sale process. She kept us informed with feedback after every viewing and was very accommodating when arranging viewing times.
We found Jelena Freeman to be everything you would want in selling your home. We would definitely recommend her to anyone. Her professionalism and integrity is on top of the scale with an extremely pleasant personality and being an excellent communicator.
Jelena guided us through the selling process with integrity, honesty and professionalism. She provided help and advice on how our property should be presented, what information needed to be provided and where and how to market the property so as to attract the best outcome. Jelena is an extremely hard working agent who chased every lead. Her wealth of experience, dogged determination and optimism helped us immensely. She kept us informed every step of the way and helped find us a new property even though it was not listed through her agency. We cannot speak highly enough of her as an agent and we will be definitely recommending Jelena.
We would like to thank Jelena and Jim for their efforts in selling our property. We were very pleased with their professional, personable and effective approach. They implemented a comprehensive marketing campaign and always promptly followed up with any issues or queries that arose. We found them very approachable and friendly to deal with.
Our property was not an easy one to take to market, having four vendors none having any property sales experience but it didn't seen to be any problem to you, day or night you returned our calls happy to answer our questions and keep the sales process on track.
The sale result was better than we could have hoped and your auctioneer Wayne Macintire was a true professional
Thanks again Jelena for your excellent service, I would definitely recommend Premium.
I have recently had my Cheltenham House in Devonport sold by Jelena Freeman and Jim Mays from Premium Real estate.
Jelena and Jims professionalism and expertise during this whole process was very much appreciated.
I have had over 18 homes sold over many years with various Real estate agents but these two would be the best. At all times they were positive, very goal focussed, and were working for me the client.
Their communication, eye for detail, and marketing skills were exceptional.
I would have no problem in referring them to anyone that wants a professional approach to selling their home.
Thanks for making the sale of our “Leaky Home” as painless as possible. You helped us to advertise our home in an honest and dignified manner and that was recognised not only by the general public but also by other realestate firms.
Your enthusiasm, energy and good nature helped make a very difficult time for us go relatively smoothly and quickly. You are by far the most efficient realestate agent I have dealt with over the years which made my job of presenting our home so much easier, plus knowing when you or your Premium colleagues needed access to the house was a huge bonus.
We can now get on with living a much happier kind of life and you have had a part in making it possible. If we were going to stay in Auckland I’m sure we would be out with you looking for a new home!
Sale of our Milford Beachfront Home.
We engaged Premium Real Estate to market and sell our beachfront property which we had resided in since late 2000.
Their strategic selling programmes to target the key market for our property were well planned and executed.
We found Jelena, together with Premium Real Estate very professional in all aspects and they delivered the goods. We would not hesitate to recommend Jelena to any other potential vendors who may be looking to sell their residential property.
During October 2014 we decided we would sell our home in Torbay. We had two houses on the one section, these were owned by us and our parents.
We decided to have 3 agents appraise our property’s and we were open to any Company and strategy in order to sell our houses.
Jelena from Premium stood out above the rest and it was a unanimous decision that she was the right person to do the job.
Her passion, dedication and honesty made her superior to the other agents we had through our house.
Our homes were quite unique to any other houses on the market. We had two beautiful home’s that we had dedicated a lot of time and put a lot of money into. We knew that we may have over capitalized in the market, and in the current location of our homes.
This didn’t faze Jelena and she was totally dedicated working for us, in order to get the best possible price in the market for our homes. She achieved an outstanding result setting a new record in the area! After the 4 weeks of marketing at close of date, Jelena presented us with 4 offers and obtained a result we feel was achieved by her high degree of professionalism, experience and love for the industry.
It was a pleasure working with Jelena, and we unreservably recommend her to anyone selling their home.
If anybody would like to speak to us further about our experience with Jelena then please feel free to contact us.
When my husband and I made the decision to sell our home we wanted to find a dedicated agent who would give 100% to selling our home and most importantly there for us when we had questions and queries, regardless of day and time!
From day one Jelena was there for us and walked us through the selling process and made things very easy for us. Her enthusiasm and positive energy made a stressful situation so much easier. Jelena was very conscientious and professional in all her dealings with us and kept us very well informed every step of the way.
We would not hesitate in recommending Jelena to any of our friends or family who are either looking at selling a home or buying a new home.
After an unsuccessful joint listing with two other agencies with resulted in both my husband and I feeling somewhat deflated in this buoyant market. Jelena contacted us with a fresh enthusiastic approach. In fact she couldn’t understand why our property had not sold, let alone why we had not received any offers. Her mission was to sell our home and find us the ultimate family home to move in to. She successfully achieved both!
Jelena identified the home’s features and benefits and proposed a bespoke marketing campaign rather than a generic ad to attract the right buyers and it worked. Her attention to detail and personal involvement with the photography and print was second to none. She is the ultimate professional with confidence and passion for what she does.
And the cherry on the top was when she successfully negotiated on our behalf for the home we now live in. We truly felt she worked for us and we were absolutely thrilled with the result. There is no question that when the time comes again we would happily contact her. She is our real estate angel!
Jelena was a superb agent, with her critical eye for detail and enormous amount of experience in the market on the North Shore we felt relaxed and confident in her capable hands. She helped us make crucial decisions about what work needed to be done on our house and went the extra mile of sourcing the appropriate trades people. Nothing was ever a problem for Jelana, even panic calls about furniture staging issues were dealt with quickly and effectively with humour thrown in to release the tension. Jelena was extremely professional and available throughout the entire sale experience and we would thoroughly recommend her to anybody thinking of selling.
After owning our property for forty years it was a huge decision to sell, so we were pleased we chose Jelena, who right from the start was friendly, enthusiastic, easy to communicate with and professional.
Throughout our marketing campaign she kept us well informed at every step of the process.
We would therefore highly recommend Jelena to anyone considering selling their home.
Jelana sold our house for us in Milford and helped us purchase an off the plans new house in Takapuna which is currently being constructed. She has an air of pleasant positivity about every thing she does, while maintaining strict professionalism. She sold the Milford house in level three lockdown, adhered to all restrictions without any fuss and even managed to get very close to our asking price in these difficult times. She understood our wants , worked closely with us in the early stages of the new Takapuna build, to insure a favorable contract. We have found Jelena professional, easy to work with and were able to trust her to go the extra mile to achieve our goals. We highly recommend her to care for your residential real estate needs.